Privacy Policy

Last updated: July 13, 2026

At Knorabeauty, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR).

1. Information We Collect

  • Order information: name, billing and shipping address, email address, phone number, and payment details (processed securely — we never store full card numbers).
  • Account information: if you create an account, we store your login details and order history.
  • Technical data: IP address, browser type, and device information collected through cookies when you browse our store.
  • Marketing data: your email address if you subscribe to our newsletter.

2. How We Use Your Information

  • To process and deliver your orders
  • To communicate with you about your order or account
  • To send marketing emails (only with your consent — you can unsubscribe anytime)
  • To improve our store, products, and customer experience
  • To prevent fraud and comply with legal obligations

3. Sharing Your Information

We never sell your personal data. We share it only with trusted service providers who help us operate our store:

  • Shopify — our e-commerce platform
  • Payment processors — to securely handle transactions
  • Shipping carriers — to deliver your orders

4. Cookies

We use cookies to keep your cart working, remember your preferences, and analyze store traffic. You can manage or disable cookies in your browser settings.

5. Your Rights (GDPR)

As an EU resident, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at khemissinora@hotmail.fr. You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), the French data protection authority.

6. Data Retention

We keep your data only as long as necessary to fulfill orders, meet legal obligations (such as accounting requirements), and resolve disputes.

7. Contact

For any privacy-related questions, email us at khemissinora@hotmail.fr.